Employee Engagement & Commitment – Consulting
Market Probe offers consulting services to clients in terms of deploying employee feedback.
In some cases, our consulting partnership with your organization focuses on making business decisions: improvement goals, incentive programs, corporate goals, and action plans.
We may additionally analyze employee feedback, engagement and commitment metrics, links to employee productivity, customer comments, the impact of employee engagement on customer experiences, and more.
In some cases, our services include educational services: e-training guides, on-site workshops, developing report guides, and working with HR teams. These are mostly focused on the effective use of employee feedback and action planning.
Today, Market Probe offers large-scale customer satisfaction and loyalty tracking programs and consulting solutions for many sectors:
- National and multinational banks
- Insurance and brokerage firms
- Healthcare sectors: PBMs, insurance and hospital systems
- Business-to-business products/services
- Manufacturing organizations including auto and equipment
- Telecommunication companies
- Retail, hospitality and tourism sectors
- Associations of various types
Under a single corporate brand, our network of research offices based in the US, Canada, UK, Brussels, Dubai, India, Singapore and China services large global companies interested in offering a common architecture and consistent level of program quality and interpretation of the information to their global staff.